administration when the QAE reports these deficiencies. The actions listed are fixed roles and represent a minimum level of action. Take more serious action sooner if the contract manager, ROIC, or OIC deems it needed.
DEDUCTIONS. - NAVFAC policy requires deductions for each observed and documented defect. Use the extrapolated deductions based on the random sampling method for deduction only after adjusting the observed defect rate.
The QAE makes a recommendation on the amount of payment deductions required. Base this deduction on documented deficiencies multiplied by the price shown in the "Schedule of Deductions," or in the "Items of Bid" for indefinite quantity work items. The "Consequences of Contractor's Failure to Perform" clause shows the amount of the liquidated damages.
When the contractor's performance is considered unsatisfactory and suggests a need for formal action, the QAE, the contract manager, the ROIC, and the contract specialist meet to decide what action is suitable.
When a decision is reached that a monetary deduction is not required, then document the reasons. The ROIC, in turn, shows agreement by signing the decision documentation.
CONTRACT DISCREPANCY REPORT. - Write contract discrepancy reports (CDRs) to identify documented cases of poor performance by a contractor. The contractor, upon receiving a CDR, identifies, in writing, preventive measures for future occurrences of the problem. He or she also identifies the corrective action he or she intends to take on the current discrepancies. Based on the contractor's response, the government may or may not take further action.
When there are continuing deficiencies in the contractor performance, the QAE should recommend issuance of a CDR, NAVFAC 4330/48 (fig. 8-3), by the contract manager.
as QAE you are responsible for identifying the problem that caused the poor performance. The QAE should use this information to evaluate the contractor's response. It is the contractor's responsibility to have a Quality Control Program to provide feedback on performance.
If the contractor's response is likely to correct the problem, the QAE could recommend to the FSCM that further government action is not required except for an increased level of surveillance. If the response will not likely to correct the problem, the QAE should identify the shortfall. He or she also should recommend further action required by the government.
Remember, when assigned to a public works field division or any quality control job, diligence, perseverance, and knowledge of the job are important. This chapter has provided some basic information that you need to perform effectively as a QAE. Many different systems exist at various locations. You should take the time to learn the system before starting your new QAE job if assigned to one of these billets.Continue Reading