Figure 8-1.Customer Complaint Form NAVFAC Form 4330/47.

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Customer Complaint Form NAVFAC Form 4330/47

Figure 8-1. - Customer Complaint Form NAVFAC Form 4330/47.

Valid complaint (yes or no)

Date contractor is informed of complaint

Action taken/planned by contractor

Validation and results of the reinspection

When selecting validated customer complaints as the primary method of surveillance for a particular contract requirement, you must allot ample time for the validation process.